At Illuminate Wellness Maui, we believe everyone deserves access to care that feels aligned, effective, and sustainable. We are committed to offering clear options so you can make choices that best support your healing.
Insurance and Billing
Illuminate Wellness Maui is in-network with a variety of health insurance carriers and can bill insurance directly on your behalf. Some of our clinicians are in-network, while others operate as private-pay or out-of-network and can offer a superbill.
If you do not see your plan listed or wish to work with a specific therapist, our team can help you explore the best path forward. We invite all clients to check directly with their insurance provider to understand coverage and benefits before starting services. Our team is happy to help clarify what questions to ask or what information to provide.
Accepted Insurance Plans:
Alohacare
Blue Cross/Blue Shield
HMAA
HMSA
HMSA Quest
Kaiser Permanente (by referral only, openings only in the DBT Group)
ʻOhana / Wellcare
UHA
Private Pay and Out-of-Network Therapy
Many clients choose to work with an out-of-network provider or pay privately. These options often provide more flexibility and individualized care. Benefits can include:
Freedom to choose your preferred therapist and therapeutic approach
Access to specialized modalities such as Ketamine-Assisted Psychotherapy (KAP), Psychedelic Somatic Interactional Psychotherapy (PSIP), and trauma-focused intensive therapy that may not be covered by in-network insurance
Flexibility in how sessions are scheduled, structured, and paced, allowing treatment to adapt to your goals and comfort level
If you choose to use out-of-network benefits, we can provide a superbill for you to submit to your insurance company for potential reimbursement. Many clients find that this allows them to receive reimbursement while maintaining the freedom to select care that feels most supportive.
Rates
Session rates range from $50 to $300 per 50 minute session, depending on the provider and service.
Accessibility and Community Care
We recognize that therapy is both a personal and financial commitment, and we never want cost to prevent access to care. Some of our clinicians offer sliding-scale and donation-based sessions when available.
Illuminate Wellness Maui is dedicated to providing compassionate, inclusive mental health care for individuals, couples, and families throughout Hawaiʻi. We are mindful of the unique challenges of accessing therapy across the islands and strive to make quality, trauma-informed care available in both in-person and telehealth formats.
We value transparency and will always review fees, coverage, and payment options with you before beginning care so there are no surprises.
Common Questions
Do you offer receipts for out-of-network reimbursement?
Yes. We can provide a detailed superbill that you can submit to your insurance company for possible reimbursement depending on coverage.
Can I choose my therapist based on specialty or approach?
Absolutely. We want you to work with a therapist who feels like the right fit. Our intake team can help you find a provider who aligns with your needs, preferences, and goals.
What if I am unsure about which services are covered by my insurance?
We recommend contacting your insurance provider directly for the most accurate details. Our administrative team can help you identify what questions to ask and what information you may need to provide.
What if my insurance changes while I am in therapy?
Please let our office know right away if your insurance coverage changes. This helps us update your records and ensure that billing remains accurate and services continue smoothly.
Do you offer telehealth options across Hawaiʻi?
Yes. We provide secure, HIPAA-compliant telehealth sessions for clients throughout Hawaiʻi, including rural and outer-island areas.
Start Where You Are
We are here to make the process simple and supportive. Contact us today to discuss your options or find a therapist who aligns with your needs and goals.
